Privacy Policies
At FOCUS Lifestyle, Aging is Optional.
We are committed to protecting your privacy and safeguarding your personal and health information. This policy explains how we collect, use, and protect your information, both online and in our clinic.
FOCUS Lifestyle Privacy Policies
1. Information We Collect
We may collect personal information you provide directly (name, contact info, forms, payment details), information automatically collected (IP, browser, cookies), and Protected Health Information (PHI) handled per HIPAA.
2. How We Use Information
To provide care and wellness services, schedule appointments, process billing, improve services, send updates, and meet legal obligations.
3. Sharing Information
We do not sell your data. We may share with service providers, regulators, or during business transitions. All vendors handling PHI are HIPAA-compliant.
4. Security
We safeguard information with encryption, secure servers, and restricted access.
5. Your Rights
You may request access, corrections, restrictions, deletion of non-medical data, and opt-out of communications.
6. Cookies & Tracking
We use cookies for analytics and performance. You can disable cookies in your browser.
7. Third-Party Links
We are not responsible for third-party sites linked from our website.
8. Children’s Privacy
Our site is not directed to children under 13, and we do not knowingly collect information from them.
9. Changes to Policy
We may update this policy. Updates will be posted with a new effective date.
HIPAA Notice of Privacy Practices
Your Rights
You have the right to access your records, request corrections, request confidential communications, restrict sharing, receive an accounting of disclosures, obtain a copy of this notice, appoint a representative, and file complaints without penalty.
Our Uses & Disclosures
We may use your information for treatment, payment, healthcare operations, public health/safety, research (with consent), and legal requirements. We will never sell or market your data without your consent.
Our Responsibilities
We are required to protect your PHI, notify you of breaches, and follow this Notice.
Changes to This Notice
We may update this Notice and will make the revised version available on our website and at clinic locations.
Complaints
If you believe your rights have been violated, you may file a complaint with:
FOCUS Lifestyle Privacy Officer
2150 Wehrle Drive
Williamsville, NY 14221
Phone: (716) 899-4300
Email: [email protected]
Or with the U.S. Department of Health & Human Services (HHS) Office for Civil Rights: